24/7 UPS Remote Monitoring
Continuous visibility. Faster awareness. Proactive support.
Monitor critical UPS conditions around the clock and receive timely alerts when abnormal conditions or faults occur.
What Is UPS Remote Monitoring?
PowerTech's UPS Remote Monitoring service provides continuous visibility into selected UPS operating conditions, alarms and events. When monitored conditions move outside normal operating parameters, alerts help identify potential problems early so appropriate action can be taken before they develop into larger disruptions.
What Can Be Monitored?
Depending on the device model and installed network/communication interface, a wide range of operating conditions and alarms can be monitored. Including but not limited to:
Input Voltage
Output Voltage
Battery Status
Load Level
Runtime
Temperature
How it Works
1
Connect
Compatible UPS equipment is connected to the monitoring platform.
2
Monitor
Selected operating variables and alarm conditions are monitored continuously.
3
Alert
Notifications are generated when configured conditions or critical events occur.
4
Respond
PowerTech reviews the event and provides the appropriate technical support based on the service agreement.
Key Benefits
Help improve reliability and reduce the risk of costly downtime.
Early Fault Awareness
Identify abnormal conditions before they become larger problems.
Reduced Downtime Risk
Faster awareness allows issues to be investigated sooner.
24/7 Visibility
Critical UPS conditions can be monitored outside normal working hours.
Proactive Maintenance
Monitoring trends can help identify issues requiring attention.
Monthly Reporting
Provide customers with useful visibility into UPS performance and events.
Technical Support
Access PowerTech's technical team when monitored conditions require attention.
Smarter UPS Monitoring, Reporting & Maintenance
Combine continuous UPS monitoring, meaningful alerts, clear performance reporting and preventative maintenance to improve visibility, support faster response and help keep critical systems operating reliably.
Monitor What Matters to Your Operation
Alert parameters can be configured around the UPS conditions most important to your facility, allowing the monitoring service to focus on meaningful operational events rather than unnecessary notifications.
Better Visibility Into UPS Performance
Customers receive periodic reporting summarizing monitored UPS conditions, alarms and significant events, providing a clearer view of equipment performance and areas requiring attention.
Monitoring + Preventative Maintenance
Remote monitoring provides continuous visibility between scheduled maintenance visits, while preventative maintenance allows technicians to physically inspect, test and service the UPS system. Together, they provide a more comprehensive approach to UPS reliability.
Frequently asked questions
Here are some common questions about remote monitoring.
PowerTech’s 24/7 UPS Remote Monitoring is ideal for banking and finance, data centres and IT environments, healthcare facilities, government operations, telecommunications, commercial facilities, and retail businesses where continuous power visibility and rapid awareness of UPS issues are critical to maintaining operations.
Compatibility depends on the UPS and communication/network interface available.
No. Monitoring complements preventative maintenance by providing visibility between physical service visits.
Yes, subject to the equipment and site configuration.
Configured notifications are generated and handled according to the customer's monitoring/service agreement.
Yes, monitoring can be configured around available variables and customer requirements.
Protect Your UPS Systems Around the Clock
Gain greater visibility into critical UPS conditions and receive timely information when attention is required.